Counter Manager
1 month ago
La Mer is seeking a dynamic and inspirational Counter Manager to lead, coach, and develop our team of Skin Care Experts. This role is ideal for an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential.
About the Role
- Lead and develop a high-performing team of Skin Care Experts to build long-term client relationships through meaningful engagement and services.
- Create and execute an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management.
- Have total accountability for creating and executing a business plan to drive sales growth and customer satisfaction.
- Develop and implement effective sales strategies to meet and exceed sales targets.
- Collaborate with cross-functional teams to drive business results and improve customer experience.
Requirements
- Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment.
- Experience setting sales and customer service targets, sales analysis, and staff scheduling.
- Previous retail operations experience including inventory and facilities management and cash reconciliation.
- Proven track record of leading, coaching, and developing a team to succeed.
- Experience of creating and executing in-store events.
- Flexible availability across days/hours.
- Proficient in Microsoft office.
- Proof of right to live and work in the country.
What We Offer
- Competitive industry salary.
- Commission scheme eligibility.
- Annual Leave & Family Leave.
- Product discount/Staff Product Concession monthly credit spend allowance.
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme).
- Benefits platform with exclusive discounts and offers.
- Work Life Connections – Employee Assistance Programme.
- Extensive Training & development offering.
About La Mer
La Mer's prestige skin care journey began when Dr. Max Huber suffered burns in an experiment gone awry and set out to create his own destiny. Physicist by day, stargazer and dreamer by night, he hoped to unlock the power of renewal of the sea.
La Mer strives to honour this place of wonder as its growth continues as a prestige skin care brand.
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