Operational Excellence Engineer

16 hours ago


Brighton, Brighton and Hove, United Kingdom Tillo Inc Full time
About the Role

As a Business Solutions Engineer at Tillo Inc., you will be responsible for driving process improvements across the business, working closely with our COO to solve real problems and reduce manual work for the team.

Your Key Tasks
  • Maximise the potential of our Zendesk platform, using Generative AI/LLMs to improve customer interactions.
  • Develop and implement solutions to unstructured problems, leveraging data analysis and problem-solving skills.
  • Collaborate with cross-functional teams to identify areas for operational transformation and create new business solutions.

With an estimated salary of £57,000 - £68,000 per annum, plus benefits including enhanced annual leave, private medical care, and an annual bonus scheme, this is an exciting opportunity to join Tillo Inc. and make a real impact.



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