Customer Service Operations Assistant

1 month ago


Old Town, United Kingdom NRL Recruitment Full time

About the Role
NRL Recruitment are looking to recruit a Customer Service Administrator to work for at least a month, with potential for a longer term role. The hours are 0815 - 1630 Mon-Thurs, with a 12.50 finish on a Friday.

Key Responsibilities
Assist with the processing of customer orders accurately as per customer SLAs. Help with the coordination of queries with clients to ensure data is up-to-date and accurate. Perform general administrative duties, including photocopying, logging, and distributing mail, maintaining filing systems, and securely disposing of documents as per retention periods. Sign for deliveries. Provide cover for other Customer Service staff as required, including manning the reception.

Requirements
A working knowledge of all Microsoft Office packages and fast and accurate keyboard skills are required. Attention to detail, accuracy, ability to communicate effectively, both verbally and in writing, are essential, together with a flexible approach to working practices. Candidates will need to go through a basic credit check prior to starting the assignment.

What's in it for you
A long-term contract, a friendly and busy environment, and potential for a permanent role.

NRL Recruitment connect global companies with the right people to bring engineering projects to life. Supporting contracting companies with energy transition plans and working with our clients to create a cleaner, greener future. We welcome applications from every walk of life and are committed to diversity within the industries we support, as a certified Inclusive Recruiter and Armed Forces friendly employer.



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