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Dynamic Customer Service Specialist

1 month ago

Enfield Town, Greater London, United Kingdom Booker Group Full time

Competitive Salary: £9.50 - £10.00 per hour

Location: Enfield

A Dynamic Opportunity Awaits

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Seasonal Branch Assistant.

Your key responsibilities will include:

  • Providing exceptional customer service, ensuring customers have a positive experience in-store;
  • Maintaining a high level of product knowledge, assisting customers with queries and providing solutions;
  • Working collaboratively with colleagues to achieve sales targets and provide excellent service; and
  • Participating in stock management and merchandising activities to maintain a visually appealing store environment.

To succeed in this role, you will need:

  • A can-do attitude, with a passion for delivering outstanding customer experiences;
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers;
  • Ability to work accurately and efficiently, with a keen eye for detail;
  • Basic numerical skills, including handling cash and operating a till system;
  • Flexibility to work varied shifts, including weekends and bank holidays; and
  • Possession of a valid passport, with the right to work in the UK.

In return, we offer a competitive hourly rate, plus:

  • A comprehensive training program, equipping you with the skills and knowledge to excel in your role;
  • Opportunities for career development and progression within our company;
  • A dynamic and supportive working environment, with regular team-building events and social activities; and
  • An exclusive colleague discount scheme, offering discounts on products and services from leading retailers.
Why Booker?

We are a leading wholesale and retail business, dedicated to delivering exceptional service and value to our customers.

Our vision is to be the best partner for our customers, suppliers, and colleagues, by continuously innovating and improving our operations, products, and services.

We strive to create a workplace culture that values diversity, inclusivity, and respect, where everyone feels valued, supported, and empowered to succeed.