Customer Service Specialist
3 weeks ago
The EngineeringUK team is seeking a skilled Field and Service Technician to join our ranks. This role requires the ability to install and repair equipment, provide exceptional customer service, and collaborate with the technical team.
Salary Details
With a competitive salary of £29,000 and overtime pay averaging £4,700, this position offers a lucrative compensation package. Plus, you'll receive performance-based commission of up to £2,500. Additionally, you'll have access to a company van and 25 days of annual leave, including your birthday and all UK bank holidays.
Key Responsibilities
- Install and repair equipment in various locations, ensuring timely completion of tasks
- Provide exceptional customer service, addressing queries and resolving issues efficiently
- Collaborate with the technical team to share knowledge and best practices
Requirements
- A valid UK manual driving license
- An organized individual with a customer-focus, who is motivated to help others
- An individual who can build great relationships with customers
- Someone who enjoys problem-solving and finding suitable solutions for customers
- Be comfortable working at heights and outside in all weathers.
Benefits
- A first-rate pension programme with up to 10% matching contributions
- The ability to buy and sell up to 5 days of leave to suit your individual needs
- Access to wellbeing benefits including BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance
- Life insurance and a healthcare plan
- Support for all family situations (neonatal leave, excellent maternity & paternity policies, and carers leave)
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