Workshop Sales Liaison Officer

4 days ago


Plymouth, Plymouth, United Kingdom Murray (Plymouth) Ltd Full time

We are looking for a highly skilled Full-time Sales professional to join our Volkswagen Aftersales team in Plymouth, who can drive customer experience and workshop efficiency while leveraging strong communication and influencing skills.

The ideal candidate will have a minimum of 2 years' experience in sales and customer service and be capable of delivering high levels of customer satisfaction both face-to-face and over the telephone, even in a demanding environment.

The role will involve communicating with customers to advise on their vehicle status, working closely with Workshop Control and Service Advisors, preparing quotes, meeting/greeting customers, booking vehicles into the workshop, obtaining necessary authorisation, liaising with the workshop and other internal departments, and passing on technical detail to customers.

We offer a competitive salary of £26,000-£30,000 per year, plus a range of benefits, including a bonus scheme, 31+ days holiday, health cash plan, life insurance, company pension scheme, employee assistance programme, retailer car scheme, bike to work scheme, staff referral scheme, and purchase direct savings website.

This is a full-time role with hours based over Monday to Friday 8:30am to 5:30pm and alternate Saturday mornings 8:30am to 12:30pm.



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