Customer Service Liaison

22 hours ago


Plymouth, Plymouth, United Kingdom Persimmon Homes Full time
Persimmon Homes: A Leading UK House Builder
At Persimmon Homes, we're seeking a Customer Care Coordinator to join our team. This role offers an excellent opportunity for career growth and professional development in a dynamic and fast-paced environment.

We're a leading UK house builder serving local communities with 29 operating businesses, three house-building brands, and three off-site manufacturing facilities. As a key member of our team, you'll communicate with customers, site managers, and contractors to ensure customer satisfaction.

Main Responsibilities:
  • Provide effective support to homeowners, ensuring professional and timely communication regarding defects
  • Issue works orders and monitor progress to completion
  • Comply with health and safety policies and procedures

Requirements:
  • Previous customer care experience in a fast-paced environment is essential
  • IT literacy and knowledge of Microsoft Office, COINS an advantage

Salary and Benefits:

Our salary and benefits package includes contributory pension, life cover, and bonus.


About Our Team:

As a valued member of our team, you'll enjoy a competitive salary, comprehensive benefits package, and opportunities for career advancement in a dynamic and supportive work environment.



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