Customer Service Liaison
22 hours ago
At Persimmon Homes, we're seeking a Customer Care Coordinator to join our team. This role offers an excellent opportunity for career growth and professional development in a dynamic and fast-paced environment.
We're a leading UK house builder serving local communities with 29 operating businesses, three house-building brands, and three off-site manufacturing facilities. As a key member of our team, you'll communicate with customers, site managers, and contractors to ensure customer satisfaction.
Main Responsibilities:
- Provide effective support to homeowners, ensuring professional and timely communication regarding defects
- Issue works orders and monitor progress to completion
- Comply with health and safety policies and procedures
Requirements:
- Previous customer care experience in a fast-paced environment is essential
- IT literacy and knowledge of Microsoft Office, COINS an advantage
Salary and Benefits:
Our salary and benefits package includes contributory pension, life cover, and bonus.
About Our Team:
As a valued member of our team, you'll enjoy a competitive salary, comprehensive benefits package, and opportunities for career advancement in a dynamic and supportive work environment.
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