Telephone Support Agent
6 days ago
Are you a motivated and customer-focused individual looking for a new challenge? If so, we invite you to apply for the role of Telephone Support Agent - Airport Role at AJ Bell Management Limited.
This is an excellent opportunity to develop your customer service skills and become part of a dynamic team. As a Telephone Support Agent - Airport Role, you will be responsible for providing award-winning service to customers through telephone support.
The estimated salary for this role is around £28,000 per year, based on experience and qualifications.
About the RoleAs a Telephone Support Agent - Airport Role, your key responsibilities will include:
- Providing high-quality customer service via telephone
- Resolving customer inquiries and resolving issues in a timely and professional manner
- Utilizing a secure messaging system to communicate with customers
To succeed in this role, you will need:
- Excellent customer service skills
- Polite and professional telephone manner
- Strong communication skills, both written and verbal
- Competence with Microsoft Word, Excel, and Outlook
- Ability to work under pressure and meet deadlines
As an employee of AJ Bell Management Limited, you can expect a range of benefits, including:
- Generous holiday allowance increasing up to 31 days with service, plus bank holidays
- Starting holiday entitlement of 25 days, increasing up to 31 days with length of service
- Holiday buy and sell scheme
- A choice of pension schemes with matched contributions up to 6%
- Discretionary bonus scheme
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