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Business Operations Manager

1 month ago

London, Greater London, United Kingdom Amazon EU SARL (UK Branch) - D67 Full time

About the Role:

The EU Credit Business Operations team at Amazon EU SARL (UK Branch) - D67 is seeking a highly skilled Business Operations Manager to manage "run-the-business" tasks, programs, projects, and deliver strategic business goals. This role is responsible for driving projects to improve customer pain points within the larger Payments organization and with businesses/services across Amazon.

Main Responsibilities:

  1. Identifying operational gaps and proposing operational requirements for new projects.
  2. Developing metrics for assessing performance and trends.
  3. Collaborating with cross-functional teams to drive business growth and improve customer satisfaction.

Requirements:

  1. Experience in program or project management.
  2. Experience using data and metrics to determine and drive improvements.
  3. Fluent level of English.
  4. Master's degree, or MBA in business, operations, adult education, organizational development, instructional design or related field.
  5. French, Spanish, Italian or German is a plus.