Administrative Support Specialist

14 hours ago


Royston, Barnsley, United Kingdom Mumford & Worrall Ltd Full time
{"title": "Administrative Support Specialist", "content": "Job Summary

Mumford & Worrall Ltd is seeking an experienced Administrative Support Specialist to join our team. As an Administrative Support Specialist, you will be responsible for providing administrative support to our operations team, ensuring the smooth day-to-day running of our business.

Key Responsibilities
  • Provide administrative support to the operations team, including preparing documents, producing files, and filing.
  • Answer incoming phone calls and emails, and allocate works to engineers based in the South-East of the UK.
  • Monitor dashboard data to ensure we are meeting contractual SLA agreements.
  • Process jobsheets, including forwarding completed reports to clients and uploading to customer portals.
  • Request site access and arrange permits for shopping centres, landlord managed buildings, etc.
Requirements
  • Demonstrable experience of working within a helpdesk, customer services, or call centre environment.
  • Excellent written and verbal communication skills.
  • Good time management skills to work under pressure and to deadlines.
  • Pro-active with the ability to think on your feet and for yourself.
  • Demonstrate sound decision making when taking responsibility for tasks.
About Us

Mumford & Worrall Ltd is a national Mechanical and Electrical building service provider, offering integrated planned preventative as well as reactive maintenance services across all property portfolios. We are a supportive team that takes pride in caring for our staff, offering a great staff rewards program with discounts, benefits, and access to confidential help lines and medical services.

", "lang_code": "en-US"}

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