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Executive in Charge of Guest Experience

1 month ago

London, Greater London, United Kingdom Gordon Ramsay Restaurants Full time
Job Description

We are seeking a highly skilled Guest Experience Executive to lead our team in delivering exceptional guest experiences at our Support Office in Wandsworth, SW London.

As a world-class restaurant business, delivering outstanding guest experiences is crucial. The successful candidate will be responsible for:

  1. Providing world-class pre-dining experiences over the phone and via email.
  2. Ensuring inventory levels are maximized at all times.
  3. Staying up-to-date with all promotions and offerings to provide accurate information to guests.

Requirements:

  1. Current experience in a high-quality, fast-paced guest service environment.
  2. Proficiency in Microsoft Office.

What's in it for you:

  1. Competitive pay rate.
  2. Access to world-class training and development opportunities, including WSET Accreditation Levels 1-3.
  3. Collaboration with exceptional culinary and front-of-house talent in a dynamic, professional restaurant environment.
  4. 50% staff discount on food and drink in UK restaurants.
  5. Discounted membership and access to hundreds of gyms, studios, and fitness classes through WellHub subscription.
  6. MYNDUP - up to 2 hours of free, anonymous mental health support and wellbeing services.