Clinical Coordinator

3 weeks ago


Bristol, Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) Full time

About the Role

The Clinical Coordinator will be responsible for the organisation and booking of patients at Bristol Eye Hospital for their appointments. This role requires excellent organisational skills, the ability to prioritise and a flexible approach to duties.

Main Responsibilities

  • Organisation of theatre lists in accordance with the availability of medical staff, to ensure effective utilisation and management of theatre capacity
  • Undertake telephone calls/queries and booking of appointments as necessary
  • Enter and update accurate information on the Careflow and Bluespier systems, in a timely way
  • Maintain and manage Waiting Lists & Clinics to support effective patient management, within targets
  • Communicate effectively, accurately applying discretion and tact where necessary, with written, over the telephone, e-mail and face to face contact with patients, visitors, other trusts and external agencies

About Us

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond.

Person Specification

Essential

  • Ability to prioritise
  • Flexible approach to duties
  • Proven excellent organisational skills
  • Excellent interpersonal skills
  • Ability to liaise with all disciplines

Desirable

  • Experience of dealing with difficult conversations

Qualifications and Training

Essential

  • GCSE Maths and English qualification or equivalent

Desirable

  • NHS Experience
  • Experience using Microsoft Packages

Knowledge and Experience

Essential

  • Clerical and administrative
  • Experience of dealing with the public in person

Desirable

  • Knowledge of Patient Administration Systems
  • NHS Experience

Aptitudes

Essential

  • Clear and effective communication
  • Ability to embrace change
  • Respectful and Polite


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