Clinical Coordinator

4 weeks ago


Bristol, Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) Full time

About the Role

We are seeking an experienced Clinic Coordinator to join our team at University Hospitals Bristol and Weston NHS Foundation Trust (UHBW). As a key member of our Women's and Children's Division, you will play a vital role in managing appointments and booking activities across our services.

Key Responsibilities

  • Support the triaging of referrals by liaising with clinical staff
  • Manage patient communications via telephone and Trust systems
  • Act as a point of contact for queries from clinical and non-clinical staff
  • Liaise with teams across the division via telephone and email
  • Escalate patient queries and capacity problems to the line manager or relevant clinical staff
  • Communicate changes to clinics and appointments to patients as instructed

About Us

University Hospitals Bristol and Weston NHS Foundation Trust is one of the largest acute Trusts in the country, serving a core population of over 500,000 people across South West England. We are committed to delivering excellent care to our patients and are proud to be a digital exemplar, committed to improving patient care through innovation and research.

Person Specification

  • Clerical/administrative experience, including filing and/or reception
  • Experience of dealing with the public, both on the telephone and in person

What We Offer

We offer a range of benefits, including a competitive salary, excellent training and development opportunities, and a supportive working environment. If you are a motivated and organized individual with excellent communication skills, we would love to hear from you.



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