Customer Service Representative
6 days ago
About Us
At Severn Trent, we're committed to providing exceptional customer service and ensuring the quality of our water supply. We're seeking a talented individual to join our team as a Customer Advisor, where you'll play a vital role in supporting our customers and delivering outstanding service.
Key Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work collaboratively with colleagues to achieve team goals and objectives
- Participate in ongoing training and development to enhance skills and knowledge
Requirements
- Fluent Welsh language skills (written and verbal)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
What We Offer
- A competitive salary and annual bonus
- Opportunities for career growth and professional development
- A comprehensive benefits package, including health insurance and pension scheme
- A supportive and inclusive work environment
How to Apply
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].
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