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Customer Service Representative

3 months ago


Wrexham, Wrexham, United Kingdom BT Group Full time

Customer Service Representative

Working Hours – 20 Hours Per Week

Competitive Hourly Rate

At BT Group, we embrace diversity and welcome everyone to our team. This is a place where you can truly be yourself, as your unique qualities are what enable you to connect better with our clients and assist them in discovering the ideal products and services.

If you are an inquisitive individual who enjoys engaging with others, this position may be a perfect fit for you. Whether you bring extensive experience from overcoming obstacles or the resilience gained from personal life experiences, you possess the transferable skills necessary to thrive as a Customer Service Representative.

No specific background is required to apply. We will provide comprehensive training to ensure you represent our brand effectively – all you need to contribute is your personality, and soon you'll be interacting with clients and fostering enduring relationships.

What We Offer:

  • A competitive starting salary, along with an uncapped commission structure
  • Significant discounts on BT products, including Mobile and Broadband services, resulting in substantial savings annually.
  • Guidance in shaping your career trajectory. We are committed to nurturing our talent and will assist you in achieving your professional aspirations.
  • Travel Loan Assistance – providing you with upfront funds for your commuting expenses, making a meaningful impact.
  • Opportunities for community service, allowing you to contribute positively to your local area.
  • Optional Health and Dental Insurance, ensuring protection for you and your loved ones.

In addition to these benefits, we foster a collaborative team environment, offer meaningful support, and provide tailored training to help you build a rewarding career.