Customer Service Representative
6 days ago
Recruit4staff is proud to be representing a leading waste management company in their search for a skilled professional to fill the role of a Customer Service Representative. This position is based at the company's site in Wrexham and offers a unique opportunity for a motivated individual to join a dynamic team.
Key Responsibilities:
- Manage and respond to customer inquiries and complaints in a timely and professional manner.
- Handle a range of customer service requests, including resolving issues and providing solutions.
- Collaborate with internal teams to ensure seamless customer service delivery.
- Administer customer records and maintain accurate data.
Requirements:
- Previous customer service experience is essential, with a proven track record of delivering excellent customer service.
- Experience working with customer complaints and problem-solving is also essential.
- Strong communication and interpersonal skills are required, with the ability to build rapport with customers and colleagues.
- Proficiency in MS Office is necessary, with the ability to learn new software and systems quickly.
What We Offer:
- A competitive salary and benefits package.
- A dynamic and supportive work environment.
- Opportunities for career growth and professional development.
Key Skills:
- Customer service skills.
- Problem-solving skills.
- Communication skills.
- Teamwork and collaboration skills.
Commutable From: Wrexham, Chester, Denbighshire
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