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Customer Service Representative

2 months ago

Wrexham, Wrexham, United Kingdom BluetownOnline Ltd Full time

About BluetownOnline Ltd

We are a dynamic and customer-focused company that values our employees and strives to provide an exceptional experience for our customers.

Job Summary

We are seeking a highly motivated and enthusiastic Customer Service Advisor to join our team. As a Customer Service Advisor, you will be the first point of contact for our customers, providing them with a positive and supportive experience.

Key Responsibilities

• Respond to customer inquiries and resolve issues in a timely and professional manner

• Provide excellent customer service, ensuring that customers feel valued and supported

• Work collaboratively with internal teams to resolve customer issues and improve overall customer experience

Requirements

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and prioritize tasks effectively

• Strong problem-solving skills and ability to think critically

• Ability to work flexible hours, including evenings and weekends