Senior Trading Manager

4 weeks ago


Salford, Salford, United Kingdom TalkTalk Group Full time

Senior Trading Manager - Commercial and Customer Expert

TalkTalk Group is seeking a Senior Trading Manager to lead the optimisation of trading performance across marketing, sales, loyalty-retentions, and digital channels. The ideal candidate will have a strong background in data analysis and be able to drive actionable insights to inform the commercial outlook and priorities.

Key Responsibilities:

  • Lead the development of trading insights and actions to deliver the quarterly trading plan and inform the longer-term commercial outlook and priorities.
  • Accountable for optimising quarterly trading performance across marketing, sales, loyalty-retentions, and digital channels.
  • Responsible for delivery of actionable insights on the drivers of trading plan variances vs target.
  • Drive a continuous improvement culture across the team, always looking for ways to improve the customer experience and commercial outcomes.
  • Work closely with sales, loyalty-retention, and commercial teams to build trading offers and propositions for use across new acquisition and base management.

What We Offer:

  • Free TalkTalk broadband for all employees.
  • Electric car charging points available at our HQ.
  • Heavily subsidised meals in the TalkTalk HQ Soapworks office in Salford.
  • Access to the Perks at Work platform which gives you hundreds of discounts on high street brands.
  • Flexible dynamic working is part of who we are at TalkTalk.


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