Customer Success Manager

2 weeks ago


Winnersh, United Kingdom Sage City Full time
Customer Success Manager - Tech Partners

We're looking for a skilled Customer Success Manager to join our team and drive customer advocacy and retention. As a key member of our technology partnerships team, you'll develop and execute strategies to build strong relationships with partners and customers.

Responsibilities
  • Develop and implement customer success plans to drive retention and growth
  • Collaborate with sales and product teams to ensure seamless customer onboarding and support
  • Analyze customer feedback and sentiment to inform strategy adjustments

The estimated salary for this role is £45,000 - £65,000 per annum, based on location and experience. You'll also enjoy a range of benefits, including flexible work arrangements, paid volunteer days, and comprehensive health coverage.



  • Winnersh, United Kingdom Hewlett Packard Enterprise Full time

    We are looking for a senior-level executive to join our team as Customer Success and Lifetime Value Senior Director. As a key member of our leadership team, you will be responsible for driving the evolution of customer success and lifetime value across our geography.The successful candidate will have a deep understanding of the sales process, with expertise...


  • Winnersh, United Kingdom Huntress - Bracknell Full time

    We are seeking an experienced Customer Service Advisor to join our Service Team at Huntress - Bracknell, providing exceptional customer support and ensuring seamless service delivery.In this role, you will be responsible for managing customer inquiries and concerns via telephone and email, while also maintaining accurate records of customer interactions on...


  • Winnersh, United Kingdom Wickes Full time

    We are seeking a Customer Experience Director to join our team at Wickes. As the go-to person in the store on shift, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience for our customers.Key responsibilities include:Providing guidance and support to colleagues to ensure excellent customer...


  • Winnersh, United Kingdom Hollister Incorporated Full time

    **Summary**: The Customer Services Team aim to deliver world class customer service support to internal and external customers whilst promoting the products and services of Hollister and Dansac. This role will effectively provide Customer Service to all purchasing customers exceeding the customers’ expectations through processing trade orders...


  • Winnersh, United Kingdom Becton Dickinson Full time

    **Job Description**: **Job Description**: Be part of something bigger! BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 70,000 employees and a presence in virtually every country around the world to address some of...

  • Service Coordinator

    4 days ago


    Winnersh, United Kingdom Huntress - Bracknell Full time

    We are seeking a Customer Support Expert to join our Service Team at Huntress - Bracknell, providing exceptional aftercare support to customers.To succeed in this role, you should have excellent communication and organisational skills, as you will be coordinating with both customers and engineers daily.Responsibilities:Managing customer inquiries via...


  • Winnersh, United Kingdom Mulberry Recruitment Full time

    Customer Service Administrator Location : Winnersh **Salary**: £23,000-£24,000 Be the first point of contact for all client and provider queries and issues as they arise Provide support to Employee Benefits Consultants by setting up and supporting actions for policy renewals to ensure market leading service to our clients Independently respond to...


  • Winnersh, United Kingdom Huntress - Bracknell Full time

    Huntress - Bracknell seeks an experienced Aftercare Specialist to join their Service Team in Winnersh.This role involves providing exceptional customer support, requiring strong communication and organisational skills.Key Responsibilities:Coordinating customer interactions via phone and emailScheduling engineer appointments and maintaining accurate...


  • Winnersh, United Kingdom Huntress - Bracknell Full time

    We are seeking a highly skilled and proactive individual to join our client's Service Team in Winnersh, providing exceptional aftercare support to customers.To succeed in this role, you should possess excellent communication and organisational skills, as you will be coordinating with both customers and engineers daily.Key Responsibilities:Managing customer...


  • Winnersh, United Kingdom BD Full time

    **Job Description Summary**: **Be part of something bigger!**: BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 70,000 employees and a presence in virtually every country around the world to address some of the most...


  • Winnersh, United Kingdom BD Full time

    **Job Description Summary**: **Be part of something bigger!**: BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 70,000 employees and a presence in virtually every country around the world to address some of the most...


  • Winnersh, United Kingdom CV-Library Full time

    We are seeking a confident and proactive individual to join our client's Service Team, providing aftercare support to customers. To succeed in this role, you should have excellent communication and organisational skills, as you will be coordinating with both customers and engineers daily. Responsibilities: Managing communication from customers via...


  • Winnersh, United Kingdom Austin Clark Recruitment Limited Full time

    A leading business based in Winnersh is looking to recruit a Customer Services Support Advisor to join their busy team. This is a highly rewarding role: This is an initial 6 month contract to hopefully become Permanent. The Customer Services Support Advisors aim is to deliver world class support to internal and external customers whilst promoting the...


  • Winnersh, United Kingdom BD Full time

    **Job Description Summary**: Join our dynamic team and play a crucial role in providing exceptional customer care to both internal and external partners. As a key contributor, you will be an integral part of our collaborative work environment, ensuring tasks are completed efficiently and in line with set Service Level Agreements (SLAs). This is a one-year...


  • Winnersh, United Kingdom MAPP Full time

    As a key member of our team at MAPP, you will have the opportunity to make a real impact in the field of property management.We are seeking an experienced Site Operations Manager to lead our operations at Winnersh Triangle. This is a unique chance to showcase your skills and experience in managing large-scale commercial properties and delivering exceptional...


  • Winnersh, United Kingdom BD Full time

    **Job Description Summary**: Be Part of Something Bigger! BD is one of the largest global medical technology companies in the world and is advancing the world of health by improving medical discovery, diagnostics and the delivery of care. We have over 65,000 employees and a presence in virtually every country around the world to address some of the most...


  • Winnersh, United Kingdom Sage City Full time

    Drive Growth as a Global Proposition Manager at Sage City Are you looking for a challenging role where you can leverage your expertise in product marketing to drive business growth? We are seeking an experienced Global Proposition Manager to join our team and contribute to the success of our cloud native offering for product-centric businesses. The ideal...


  • Winnersh, United Kingdom Wickes Full time

    As a Store Operations Manager at Wickes, you will play a vital role in ensuring the smooth running of our store. You will be responsible for leading a team of colleagues to deliver exceptional customer service and maintaining a safe working environment.Key responsibilities include:Leading a team of colleagues to deliver excellent customer serviceCoordinating...

  • Project Manager

    1 month ago


    Winnersh, United Kingdom Matchtech Full time

    Implementing and driving Project Management techniques across the department ensuring that the portfolio of projects is delivered within budget and timescale. Continual monitoring and assessing the performance of the projects and support continuous improvement. Employ stakeholder management through client/supplier liaison and cooperation within Gattaca...

  • Project Manager

    1 month ago


    Winnersh, United Kingdom CV-Library Full time

    Implementing and driving Project Management techniques across the department ensuring that the portfolio of projects is delivered within budget and timescale. Continual monitoring and assessing the performance of the projects and support continuous improvement. Employ stakeholder management through client/supplier liaison and cooperation within Gattaca...