Operations Manager

5 days ago

Nottingham, Nottingham, United Kingdom Forsyth Barnes Full time
About the Role

Forsyth Barnes is seeking an experienced Operations Executive to join our dynamic team in Nottingham. As an Operations Executive, you will play a crucial role in supporting our sales team and spearheading various projects that drive efficiency and innovation.

Key Responsibilities
  • Office Management: Ensure the office is maintained at a high standard, including the upkeep of facilities, equipment, and supplies.
  • Tech Support: Provide technical assistance to employees, troubleshoot issues, and liaise with external IT providers as needed.
  • Onboarding and Offboarding: Coordinate the setup and departure of new hires, ensuring a seamless transition.
  • Automation Enhancement: Collaborate with external partners to improve automation processes, including CRM management, lead generation, and data compliance.
  • GDPR Compliance: Ensure all data on our CRM is compliant with GDPR guidelines.
  • Shared Mailbox Management: Manage shared mailbox requests and ensure timely responses.
  • Lead Management: Support business development with lead management and email campaigns.
  • Customer Care: Provide support with contracts and customer care when required.
  • Project Support: Assist with IT moves, automation enhancements, office expansions, and other projects as needed.
Requirements
  • Excellent Communication: Strong communication and stakeholder management skills.
  • Ambitious Nature: Keen to progress and take on new challenges.
  • IT Management: Tech-savvy with the ability to manage external suppliers.
  • Commercial Acumen: Understanding of commercial principles and practices.
  • Organized: Ability to prioritize tasks and manage multiple projects.
  • Problem Solver: Strong problem-solving skills with attention to detail.
What We Offer
  • Clear Progression Path: Fast-track promotions with clear targets and objectives.
  • High Rewards: Unique experiences, including Michelin-star meals, 5-star holidays, and experience days.
  • Close-Knit Culture: A sociable and supportive work environment.
  • Bonus Structure: Opportunity to boost earnings with our bonus structure.
  • Autonomy: Ability to put your own stamp on our operations department.

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