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Clinical Administrator
2 months ago
We are seeking a highly organized and customer-focused individual to join our Administrative Team as a Clinical Administrator/Receptionist. This is an exciting opportunity to provide administrative and reception services to the Physiotherapy Service at Fairfield General Hospital.
Key Responsibilities- Provide a welcoming environment for patients and visitors, greeting and receiving them in a professional manner.
- Operate a patient booking system, offering patients a choice of appointments based on location, waiting times, and availability of relevant clinicians.
- Process referrals, input patient details into computerized systems, and prepare notes for clinics.
- Deal with patient queries by telephone and in person, providing excellent customer service and empathy.
- File and archive case notes, maintaining confidentiality and adhering to information governance policies.
- Monitor stocks of stationery and office supplies, ensuring the team has the necessary resources to function efficiently.
- Open, sort, and distribute mail, including relevant email information and telephone messages.
The Northern Care Alliance NHS Foundation Trust provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham, and Salford, to save and improve lives.
We are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and are always looking for people who demonstrate our three core values - care, appreciate, and inspire - to join our team.
What We OfferIn return for your hard work and dedication, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us, you can also access a competitive benefits package, including a fantastic annual leave allowance, flexible working opportunities, and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.
