Administrative Support Specialist
1 month ago
**Job Title:** Administrative Support Specialist
Description:
We are seeking a skilled and proactive Administrative Support Specialist to join our Service Operations team in Bicester. As an integral part of the team, you will be responsible for supporting day-to-day bookings, liaising with customer teams and candidates.
The successful candidate will have strong IT skills, excellent problem-solving and time-management abilities, and a can-do attitude. In this role, you will establish deep knowledge of our software to help deploy the portal successfully, manage timesheet information and enquiries, and support consultants with day-to-day administration.
You will be provided with training and development opportunities to excel in a challenging and rewarding team. With hybrid working arrangements, this is a fantastic position for a self-motivated team player who is confident and enthusiastic about delivering high-quality results.
Key Responsibilities:
- Support day-to-day bookings and liaise with customer teams and candidates
- Establish deep knowledge of our software to help deploy the portal successfully
- Manage timesheet information and enquiries, including cross-referencing financials across all portals and ensuring accurate data entry
- Manage onboarding procedures and support clients and candidates
- Support consultants with day-to-day administration and escalate any candidate or client issues to the Service Operations Manager
Requirements:
- Strong IT skills and excellent problem-solving and time-management abilities
- Aptitude for multi-tasking and prioritizing workloads
- Knowledge of compliance, timesheeting, and financial software (an advantage)
- Prior support desk experience (an advantage)
Benefits:
- 20 days holiday plus bank holidays
- £25,000 basic salary with OTE of £27-28k
- Hybrid working arrangements
- Training and development opportunities
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