Credit Controller
4 weeks ago
About Us
Civica UK Ltd is a leading provider of software solutions for public services. We're passionate about using technology to improve outcomes for citizens and public sector organizations.
We're currently seeking a Credit Controller to join our Central finance team based in Dudley. As a Credit Controller, you will be responsible for the collection of revenue and credit owed to the business, ensuring it is paid in a timely manner to reduce the risk of bad debt and improving cash flow throughout the business.
The ideal candidate will have experience in credit control, strong written and verbal communication skills, and the ability to reconcile customer accounts. You will also have good negotiation skills, high attention to detail, and the ability to prioritize a heavy workload.
As a Credit Controller at Civica UK Ltd, you will take ownership of your customer portfolio and build strong relationships with both internal and external stakeholders. You will drive cash collections through chasing overdue invoices and payment via telephone and email, manage internal and external debt payment questions and enquiries, and take ownership of customer queries, track and manage processes through to resolution.
Requirements
- Experience in credit control
- Strong written and verbal communication skills
- Ability to reconcile customer accounts
- Good negotiation skills
- High attention to detail
- Ability to prioritize a heavy workload
Benefits
Why You'll Love Working with Us
We're passionate about what we do and the citizens we serve. If you want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica UK Ltd is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.
We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:
- Diversity & Inclusion: We're all different—and we love this about us. We provide an inclusive, safe, and welcoming environment to all Civicans, new and old.
- Focus on Learning: There are heaps of opportunities to help you grow and be your best. We encourage you to drive your personal development and career.
- Giving Culture: We encourage you to 'give back' with benefits such as our Days of Difference leave, where you can volunteer for a charity of your choice.
- Flexible Work: We have the technology and tools to support you working in our hybrid environment.
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