Financial Recovery Specialist

4 days ago


Dudley, Dudley, United Kingdom Civica Full time

We are Civica, a software company that delivers critical services for citizens worldwide. Our Central finance team in Dudley seeks a Credit Controller to collect revenue and credit owed to the business, ensuring timely payments to reduce bad debt risk and improve cash flow.

About the Role

This is a challenging opportunity for a detail-oriented individual to take ownership of their customer portfolio, building strong relationships with internal and external stakeholders.

Key Responsibilities:

  • Drive cash collections through chasing overdue invoices and payment via telephone and email to meet KPIs
  • Maintain detailed records of cash collection activities and conversations, including updating status codes and revising forecast dates of invoices
  • Prepare monthly customer account statements
  • Identify accounts for escalation and report risk to collections targets

The successful candidate will have experience in credit control and be able to reconcile customer accounts.

What We Offer

Civica values diversity and inclusion, offering opportunities for personal development and career growth. We support flexible work arrangements, allowing you to balance your work and personal life.

Estimated Salary: £30,000 - £40,000 per annum (dependent on location and experience)



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