Experienced Revenue Collector

4 weeks ago


Dudley, Dudley, United Kingdom Civica Full time

We're Civica, a leading provider of software solutions for public services worldwide. Our Central finance team, based in Dudley, is seeking a Credit Controller to play a key role in driving cash collections and reducing bad debt.

The successful candidate will take ownership of a customer portfolio, building strong relationships with stakeholders and driving cash collections through proactive outreach and communication. Key responsibilities include maintaining detailed records of cash collection activities, reconciling customer accounts, and preparing monthly account statements.

To succeed in this role, you'll need strong credit control experience, the ability to work independently, and excellent communication skills. If you're a motivated and organized individual who is passionate about delivering results, we'd love to hear from you.

Key Responsibilities:

  • Chase overdue invoices and payments via telephone and email
  • Maintain detailed records of cash collection activities
  • Reconcile customer accounts
  • Prepare monthly customer account statements

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional development and growth
  • A competitive salary and benefits package


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