Technical Account Management Lead

6 days ago


London, Greater London, United Kingdom block Full time
About the Role

We are looking for a highly motivated Technical Account Management Lead to join our team. In this role, you will work closely with cross-functional teams to deliver exceptional customer experiences and drive business growth.

Key responsibilities include working with Account Management and other merchant-facing teams to ensure seamless operational support and satisfaction for our merchant and agency partners. You will also be responsible for producing accurate status updates for support tickets that provide a balanced clarity of detail.

Additionally, you will document challenges and blockers encountered to further share your insights with other technical account managers in stand-ups and status check-in calls. This is a fantastic opportunity to leverage your technical expertise and customer-facing skills to drive business success.

The estimated salary for this position is $130,000 - $160,000 per year, depending on location and experience.



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