Store Operations Manager

3 days ago


Windsor, Windsor and Maidenhead, United Kingdom H&M Group Full time

H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles.

The ideal candidate will be responsible for planning and achieving sales and profit goals of the store. Key responsibilities include:

  • Analysing and following up store sales and profit KPIs to maximise results.
  • Overseeing store operations and ensuring best practices are followed in-store and in line with the Area vision.
  • Ensuring all employee relation responsibilities, legal requirements, and H&M policies are fulfilled.
  • Recruiting, training, developing, and managing succession for the store.
  • Evaluating and managing the performance of the team through dialogues, development plans, and feedback to encourage leadership and support business needs.

Management experience in a customer-facing environment is a must. We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP.



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