UX Research Infrastructure Specialist

6 days ago


London, Greater London, United Kingdom monday Full time
Job Overview:

We are looking for a talented User Experience Research Operations Specialist to help drive the success of our UX Research program at monday.com.

In this role, you will develop and implement operational processes that enable our UX Researchers to deliver high-quality research projects efficiently and effectively.

You will work closely with cross-functional teams to create a robust infrastructure that supports our research activities and ensures seamless collaboration with stakeholders.

Key Responsibilities:
  • Design and implement streamlined processes for UX research project management, including participant sourcing, screening, and scheduling.
  • Manage vendor relationships and research tools to optimize our research capabilities.
  • Develop and maintain a comprehensive repository of research outcomes and learnings to facilitate knowledge sharing and decision-making.
  • Collaborate with Product, Design, and Data Analytics teams to ensure alignment and effective communication of research findings.
  • Identify areas for process improvement and develop strategies to enhance operational efficiency and effectiveness.
  • Ensure compliance with regulatory requirements through close collaboration with Legal and Security teams.


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