IT Service Desk Professional

17 hours ago


Watford, Hertfordshire, United Kingdom CV-Library Full time

About Modern Networks

Celebrating over two decades of delivering exceptional information and communications technology solutions, Modern Networks has established itself as a trusted partner for businesses nationwide. Our team of experts works closely with customers to optimize their ICT infrastructure and minimize service disruption.

We're looking for an experienced IT Service Desk Professional to join our dynamic team. Your primary responsibilities will include assisting customers with technical issues, participating in the maintenance of our Configuration Management Database, and collaborating with colleagues to resolve complex problems.

To succeed in this role, you'll need excellent communication skills, a strong ability to multitask, and a willingness to learn and adapt. We offer a supportive work environment, opportunities for career growth, and a competitive salary range of £30,000 - £40,000 per annum.

Our Benefits

  • A comprehensive salary package, including a base salary of £35,000 per annum, plus benefits.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A flexible working environment, prioritizing work-life balance and employee well-being.
  • A commitment to Diversity and Inclusion, promoting a diverse and inclusive workplace culture.
  • 25 days annual leave + bank holidays.


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