Technical Service Desk Analyst

1 day ago


Watford, Hertfordshire, United Kingdom CV-Library Full time

Established in 2000, Modern Networks is a renowned ICT solutions provider. We're seeking a skilled Technical Service Desk Analyst to join our team and contribute to delivering exceptional customer experiences.

The successful candidate will be responsible for:

  • Installing software updates and patches
  • Providing technical support and troubleshooting assistance
  • Maintaining our Configuration Management Database

Requirements:

  1. You'll need excellent communication skills to effectively interact with customers and colleagues.
  2. You'll benefit from a comprehensive career development plan, supporting your professional growth.

Salary and Benefits:

£40,000 - £50,000 per annum salary (dependent on experience), plus a range of benefits including a healthy work-life balance and diverse workplace culture.



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