Area Operations Leader

4 weeks ago

London Greater, United Kingdom German Doner Kebab Careers Full time
Position Overview

You will take the helm of your designated area, ensuring that service standards are upheld and that the environment remains clean and welcoming. Your role is pivotal in driving sales and profitability through effective upselling techniques and exceptional guest care. It is essential to foster a motivated team atmosphere that encourages guests to return to our establishment.

Key Responsibilities

  • Operational Leadership: Manage the daily operations of a German Doner Kebab restaurant, ensuring adherence to service standards.
  • Guest Satisfaction: Guarantee that guest service aligns with company expectations and maintain high levels of customer satisfaction.
  • Complaint Resolution: Address guest complaints promptly and implement solutions to enhance their experience.
  • Quality Assurance: Ensure that only the highest quality products are served to our guests.
  • Team Management: Organize and oversee team responsibilities to ensure satisfaction for both staff and guests.
  • Training and Development: Provide structured training and guidance to team members to promote outstanding guest service.
  • Performance Evaluation: Assess team performance and provide constructive feedback to motivate and enhance productivity.
  • Inventory Management: Maintain stock levels and analyze usage to optimize resources.
  • Health and Safety Compliance: Monitor adherence to food safety and health regulations.
  • Brand Promotion: Actively promote the GDK brand within the community.
  • Positive Work Environment: Cultivate a supportive and professional workplace culture.
  • Operational Monitoring: Oversee operations and implement corrective measures as necessary.
  • Shift Management: Assume the role of duty manager on a rotational basis.
  • Team Briefings: Conduct pre- and post-shift meetings to communicate targets and share feedback.
  • Business Performance: Take responsibility for the front-of-house performance of the restaurant.
  • Adherence to Guidelines: Ensure operations comply with GDK protocols.
  • Uniform Standards: Ensure all staff adhere to company uniform policies.
  • Guest Interaction: Welcome guests and manage reservations effectively.
  • Staff Supervision: Organize and oversee the shifts of dining and counter staff.
  • Quality Control: Maintain high standards of hygiene and health safety.
  • Financial Management: Prepare cash drawers and manage petty cash as needed.
  • Team Support: Assist in various roles as required during peak times.
  • Reporting: Complete necessary daily reports at the end of each shift.
  • Training Participation: Attend training sessions and meetings as required.
  • Collaboration: Work closely with the General Store Manager to coordinate operations.
  • Stock Monitoring: Ensure stock storage areas are organized and clean.
  • Team Grooming: Ensure the team is well-groomed and ready for service.
  • Legal Compliance: Promote and adhere to all legal responsibilities associated with the business.
  • Equipment Knowledge: Maintain a good understanding of all equipment and ensure preventative maintenance is performed.
Qualifications

The ideal candidate for the Shift Leader position should possess excellent communication skills and demonstrate a strong enthusiasm for teamwork. The following qualifications are highly desirable:

  • Proven experience as a Supervisor or Duty Manager in the Food Industry.
  • Experience in managing guest services.
  • Extensive knowledge of guest care principles.
  • Proficiency in English.
  • Familiarity with POS systems and computer literacy.
  • Strong leadership and motivational skills.
  • Financial management capabilities.

  • Area Operations Leader

    4 weeks ago

    London (Greater), United Kingdom German Doner Kebab Careers Full time

    Position OverviewYou will serve as the pivotal leader of your designated area, ensuring that service standards are consistently met while maintaining a pristine environment. Your role is crucial in driving the store's sales and profitability through effective upselling techniques and exceptional guest care. It is essential to foster a motivated team...

  • Area Operations Leader

    2 months ago

    London (Greater), United Kingdom German Doner Kebab Careers Full time

    Position OverviewYou will serve as the pivotal leader of your designated area, ensuring that service standards are consistently met while maintaining a pristine environment. Your role is crucial in driving the store's sales and profitability through effective upselling techniques and exceptional guest care. It is essential to foster a motivated team...

  • Area Operations Leader

    4 weeks ago

    London (Greater), United Kingdom German Doner Kebab Careers Full time

    Position OverviewAs the Team Leader, you will be the driving force behind the success of your area. Your primary responsibility is to uphold the highest standards of service and ensure a pristine environment. You will play a crucial role in achieving the restaurant's sales and profitability by implementing effective upselling techniques and fostering...

  • Area Operations Leader

    2 months ago

    London (Greater), United Kingdom German Doner Kebab Careers Full time

    Position OverviewAs the Team Leader, you will be the driving force behind the success of your area. Your primary responsibility is to uphold the highest standards of service and ensure a pristine environment. You will play a crucial role in achieving the restaurant's sales and profitability by implementing effective upselling techniques and fostering...

  • Area Operations Leader

    4 weeks ago

    London (Greater), United Kingdom German Doner Kebab Careers Full time

    Position OverviewYou will take charge of your designated area, ensuring the delivery of exceptional service standards while maintaining cleanliness and operational efficiency. Your role is pivotal in driving sales and profitability through effective upselling techniques and outstanding guest care. Cultivating a motivated team environment is essential to keep...

  • Area Operations Leader

    2 months ago

    London (Greater), United Kingdom German Doner Kebab Careers Full time

    Position OverviewYou will take charge of your designated area, ensuring the delivery of exceptional service standards while maintaining cleanliness and operational efficiency. Your role is pivotal in driving sales and profitability through effective upselling techniques and outstanding guest care. Cultivating a motivated team environment is essential to keep...

  • Area Operations Leader

    4 weeks ago

    London (Greater), United Kingdom German Doner Kebab Careers Full time

    Position OverviewAs the Team Leader, you will play a pivotal role in ensuring the highest standards of service and operational excellence at our establishment. Your leadership will be essential in creating a welcoming atmosphere that encourages guests to return time and again.Key ResponsibilitiesOperational Leadership: Oversee daily operations to ensure...

  • Area Operations Leader

    2 months ago

    London (Greater), United Kingdom German Doner Kebab Careers Full time

    Position OverviewAs the Team Leader, you will play a pivotal role in ensuring the highest standards of service and operational excellence at our establishment. Your leadership will be essential in creating a welcoming atmosphere that encourages guests to return time and again.Key ResponsibilitiesOperational Leadership: Oversee daily operations to ensure...

  • Area Operations Manager

    4 weeks ago

    London, Greater London, United Kingdom Canal & River Trust Full time

    About the RoleWe are seeking an experienced Area Operations Manager to join our team at the Canal & River Trust. As a key member of our operations team, you will be responsible for leading a team of colleagues and volunteers to ensure the safe and efficient operation of our waterways in the East London area.Key ResponsibilitiesLead a team of 9 colleagues,...

  • Area Operations Manager

    4 weeks ago

    London, Greater London, United Kingdom Canal & River Trust Full time

    About the RoleWe are seeking an experienced Area Operations Manager to join our team at the Canal & River Trust. As a key member of our operations team, you will be responsible for leading a team of colleagues and volunteers to ensure the safe and efficient operation of our waterways in the East London area.Key ResponsibilitiesLead a team of 9 colleagues,...

  • Area Operations Manager

    3 weeks ago

    London, Greater London, United Kingdom Canal & River Trust Full time

    About the RoleWe are seeking an experienced Area Operations Manager to join our team at the Canal & River Trust. As a key member of our operations team, you will be responsible for leading a team of colleagues and volunteers to ensure the safe and efficient operation of our waterways in the East London area.Key ResponsibilitiesLead a team of 9 colleagues,...

  • Area Operations Manager

    3 weeks ago

    London, Greater London, United Kingdom Canal & River Trust Full time

    About the RoleWe are seeking an experienced Area Operations Manager to join our team at the Canal & River Trust. As a key member of our operations team, you will be responsible for leading a team of colleagues and volunteers to ensure the safe and efficient operation of our waterways in the East London area.Key ResponsibilitiesLead a team of 9 colleagues,...

  • Night Public Area Team Leader

    5 months ago

    London, United Kingdom Park Plaza Full time

    **Department**: Housekeeping **Job Level**:Team Leader **Job Type**:Full Time **Job Reference**:REQ9346 **Date Posted**:15 August Our housekeeping team allows us to take pride in our appearance. Whether it is our guest’s rooms or public areas, they keep everything clean and pristine. Join them as a **Night Public Area Team Leader** and we will give...

  • Restaurant Operations Leader

    2 months ago

    London (Greater), United Kingdom German Doner Kebab Careers Full time

    German Doner Kebab - Restaurant Operations LeaderEmployment Type: Full TimeReports To: Franchise OwnerPosition Overview: The Restaurant Operations Leader at German Doner Kebab is tasked with managing all facets of restaurant functionality to guarantee exceptional service and financial success. This role encompasses staff management, cost control, adherence...

  • Restaurant Operations Leader

    2 months ago

    London (Greater), United Kingdom German Doner Kebab Careers Full time

    German Doner Kebab - Restaurant Operations LeaderEmployment Type: Full TimeReports To: Franchise OwnerPosition Overview: The Restaurant Operations Leader at German Doner Kebab is tasked with managing all facets of restaurant functionality to guarantee exceptional service and financial success. This role encompasses staff management, cost control, adherence...

  • Subject Area Leader

    2 months ago

    London, Greater London, United Kingdom United Learning Full time

    Job Title: Assistant Subject LeaderWe are seeking an exceptional educator to join our team as an Assistant Subject Leader, responsible for providing strong leadership to support the development of the subject area across the Academy.Key Responsibilities:Set high expectations for standards of teaching and learning and model excellent practicePromote the...

  • Subject Area Leader

    7 days ago

    London, Greater London, United Kingdom United Learning Full time

    Job Title: Assistant Subject LeaderJob Summary:We are seeking an exceptional Assistant Subject Leader to join our team at Paddington Academy. As a key member of our leadership team, you will play a vital role in shaping the curriculum and ensuring high standards of teaching and learning.Key Responsibilities:Provide strong leadership to support the...

  • Operational Leader

    5 months ago

    London, United Kingdom Department for Work and Pensions Full time

    **Details**: **Reference number**: - 301423**Salary**: - £38,469 - £45,919- National: £38,469 - £41,480 Inner London: £43,755 - £45,919- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Senior Executive Officer**Contract type**: - Permanent**Business area**: - DWP - Work and Health Services - Disability...

  • Area Head of Commercial Operations

    1 day ago

    London, Greater London, United Kingdom ROC Recruitment Full time

    Commercial Fashion Manager OpportunityROC Recruitment is seeking a commercially driven Fashion Area Manager to join its growing business. As an inspirational high street retailer, we are expanding and require a strong leader to manage our areas.Key Responsibilities:Manage areas with a proven track record in commercial and operational skills.Be hands-on in...

  • Area Manager

    1 month ago

    London, Greater London, United Kingdom Amazon UK Services Ltd. Full time

    About the RoleThis is an exciting opportunity to join Amazon UK Services Ltd. as an Area Manager, where you will play a key role in leading a large and diverse team to drive productivity and quality across our operations.Key ResponsibilitiesLead a Team: You will be responsible for promoting a culture of safety and wellbeing, analysing and implementing...