Receptionist - Frontline Desk
2 weeks ago
About the Role
We are seeking a highly organized and customer-focused individual to join our team as a Receptionist at the Leicester Royal Infirmary. This is a fixed-term contract to cover maternity leave, with a duration of 6 months or more.
Key Responsibilities
As a Receptionist, you will be the first point of contact for all visitors to the hospital, providing excellent communication skills and a good telephone manner. You will work on our busy front-line desks, operating between the hours of [insert hours]. Flexibility is required to cover annual leave and sickness, as well as working across other acute sites.
Requirements
- Excellent interpersonal skills and ability to work as part of a team
- Good communication skills and a good telephone manner
- Experience of working in a customer-focused environment or similar role
- GCSE English and Maths and accurate keyboard skills
- A minimum of 2 years' experience in a Reception Role or similar (desirable)
About Us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years. We have four primary goals: high-quality care for all, being a great place to work, partnerships for impact, and research and education excellence. We will embed health equality in all we do, taking active steps to reduce avoidable differences in healthcare.
Our Values
- We are compassionate
- We are proud
- We are inclusive
- We are one team
What We Offer
We offer a supportive and inclusive work environment, with opportunities for training and development. As a Receptionist, you will be part of a team that is dedicated to providing excellent patient care and customer service.
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