Front Desk Duty Officer

7 months ago

Leicester, United Kingdom AWD Recruitment Limited Full time

Front Desk Duty Officer / Receptionist with excellent interpersonal, communication, customer service and administrative skills with the ability to multitask and prioritise is required for well-established charity based in Leicester, Leicestershire, East Midlands.

**SALARY**: £11.44 per hour

**LOCATION**: Leicester, Leicestershire, East Midlands

**JOB TYPE**: Part-Time, Permanent

**WORKING HOURS**: Sessional - Various shifts available (Evenings and Weekends)

**Weekday Shifts**: 4pm - 9pm or 4pm - 10pm (site dependent)

**Weekend Shifts**: 8am - 4pm

JOB OVERVIEW

We have a fantastic new job opportunity for a Front Desk Duty Officer / Receptionist with excellent interpersonal, communication, customer service and administrative skills with the ability to multitask and prioritise.

Working as the Front Desk Duty Officer / Receptionist you will provide a welcoming and professional reception service. Taking responsibility for ensuring that all incoming post is sorted and received and that parcels are logged and forwarded to authorised business users.

APPLY TODAY

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.

DUTIES

Your duties as the Front Desk Duty Officer / Receptionist could include:
Provide a welcoming and professional reception service. Taking responsibility for ensuring that all incoming post is sorted and received and that parcels are logged and forwarded to authorised business users

Working effectively as a team member, sharing information and supporting colleagues in delivering open days, events and projects such as ‘Holiday Hunger Schemes’ (this could include setting up / clearing spaces, supporting mealtimes, providing first aid, managing lost property)

Ensure that monitoring and recording systems are used (computer based and manual) to share information and support service delivery. Track customer activities and provide statistical information for monitoring key for future development

Support the wider team ensuring that hireable space is available as booked including the setting out, clearing/cleaning of rooms/space. In addition to take responsibility for the coordination of refreshments and resources requested. Checking spaces after each hire to ensure the highest possible standard is maintained and any damage is reported promptly

Ensure that the presentation of the reception and communal areas are excellent at all times including Kitchens, Car park and Bin store. In particular ensuring that daily Building checks are completed and that all equipment and facilities are being used in a safe and effective way with requirements being documented and urgent actions being reported to the centre manager

Support the day to day Health and Safety checks and monitoring, including the testing and checking of alarms, Emergency lighting, Water temperatures, clear routes of exits and entrances and any other statutory requirements in place. To report all issues as they occur to the Centre Manager

Actively promote the centre and the services that it offers via a number of channels, in line with the centres marketing strategy

Undertake personal development in the role from personal and professional purposes

CANDIDATE REQUIREMENTS

Good people / customer service skills

Good administration skills and working knowledge of Microsoft Office

Great organisational / time management skills

HOW TO APPLY

**JOB REF**: AWDO-P12017

Part-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Leicester, Leicestershire, East Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

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