Front Desk Management Expert

3 days ago


Leicester, United Kingdom RBH Hospitality Management Full time

RBH Hospitality Management is seeking an experienced Front Desk Management Expert to join our team at our Leicester hotel. Estimated salary: £30,000 - £35,000 per annum.

About the Job

We are committed to providing excellent guest services and require a skilled professional to manage our front desk operations. As a Front Desk Management Expert, you will be responsible for overseeing daily front office activities, addressing guest concerns, and maintaining accurate records.

Key Tasks
  • Manage front office budgets, control expenses, and participate in financial forecasting
  • Recruit, train, and mentor front desk staff to create a positive, collaborative environment
  • Maintain records of occupancy, rates, and guest profiles, preparing daily, weekly, and monthly reports
Requirements
  • A minimum of 1-2 years of front desk experience in a supervisory or management capacity within the hospitality industry
  • Familiarity with budgeting, forecasting, and financial reporting, along with knowledge of cash handling, accounts receivable, and basic accounting principles
  • Resourceful, solution-oriented, and comfortable making decisions under pressure
What We Offer
  • A competitive salary range of £30,000 - £35,000 per annum
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment

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