Accor Hotels Evening Reception Team Member

5 days ago


London, Greater London, United Kingdom Accor Hotels Full time
Job Description

We are seeking a talented Evening Reception Team Member to join our team at Accor Hotels. As a key member of our reception team, you will be responsible for providing exceptional service to our guests during evening shifts.

About the Role

The successful candidate will have excellent communication skills, be able to work well under pressure, and possess a strong sense of customer service. You will be responsible for welcoming guests, handling reservations, and ensuring that their stay is smooth and enjoyable.

Your Responsibilities

  • Welcome guests and take reservations over the phone during evening shifts
  • Provide a personal welcome for guests and create a warm and friendly atmosphere
  • Ensure the guest's stay runs smoothly
  • Handle any guest complaints or problems, reporting them to the General Manager
  • Help prepare breakfast
  • Ensure the safety of people and property in the hotel

What We Offer

  • Estimated salary: $45,000 - $60,000 per year
  • A competitive benefits package, including an employee benefit card offering discounted rates at Accor worldwide
  • Opportunities for growth and development within the company


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