Credit Controller Manager

22 hours ago


Basildon, Essex, United Kingdom Metro Bank Plc Full time
Job Title: Credit Controller Manager

At Metro Bank Plc, we value our colleagues and strive to create a diverse and inclusive workplace. We believe in finding the best person for the job and offer hybrid working arrangements to balance work and home life.

Key Responsibilities:
  1. Lead a team of Credit Controllers, ensuring they demonstrate excellent behaviours and meet team goals to support overall team performance.
  2. Analyse statistics to identify strengths and gaps in ledger and team performance, presenting findings to the Head of Operations.
  3. Liaise with internal stakeholders to support service delivery and risk management.
  4. Identify process improvements by analysing needs, planning, training, and delivery.
  5. Assist in researching new technology to enhance efficiency in all areas.

We are a bank, and risk management is essential. We look for individuals who take responsibility, prioritize customer and colleague well-being, and can address concerns.

Requirements:
  1. Previous leadership and Credit Control experience.
  2. Strong understanding of Invoice Finance, with specific experience preferred.
  3. Effective leadership skills to drive performance and improve colleague engagement.
  4. Understanding of associated risks and their impact on stakeholders.

We offer a competitive salary, discretionary annual bonus, and a range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and colleague discounts. We also provide training and internal opportunities for career progression.



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