IT Team Lead

3 weeks ago


Stockport, Stockport, United Kingdom Grassroots Recruitment Limited Full time
Job Title: Technical Operations Manager

We are seeking a highly skilled Technical Operations Manager to lead our IT Support team at Grassroots Recruitment Limited. This is an exciting opportunity to work in a dynamic environment and take on a leadership role in managing a small team of 2.

The successful candidate will have a solid background in IT Support / Infrastructure, with experience in project management, service delivery, and vendor management. They will be responsible for delivering high-quality IT services, ensuring technology remains fit for purpose, and contributing to IT strategy. Strong hands-on support skills in Microsoft, Cloud, and network infrastructure are essential.

Key Responsibilities:
- Project Management: Oversee IT infrastructure upgrades and other technical projects.
- Service Delivery: Ensure excellent ITIL-based service delivery and continuous improvement.
- Vendor Management: Manage relationships with vendors to ensure seamless technology services.
- Technical Leadership: Provide technical expertise and guidance to the team, promoting best practices and innovation.

Requirements:
- Bachelor's degree in Computer Science or related field.
- Minimum 5 years of experience in IT Support/Infrastructure, with a focus on technical leadership.
- Excellent communication and problem-solving skills.

What We Offer:
- Competitive salary range: £55,000 - £65,000 per annum.
- Flexible working arrangements, including hybrid work options.
- Comprehensive benefits package, including health insurance and retirement plan.
- Opportunities for professional growth and development within a dynamic company.

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