Bespoke Mortgage Services Administrator

4 weeks ago


Littlehampton, West Sussex, United Kingdom Bespoke Mortgage Services Ltd Full time

This position in Bespoke Mortgage Services Ltd offers an exciting opportunity for a skilled administrator to join our team as a Mortgage Support Specialist.

As a key member of our mortgage support team, you will be responsible for providing administrative support in mortgage and protection application processes, working closely with the Mortgage Adviser to ensure smooth case progression.

Main responsibilities include:

  1. Communicating effectively with clients and stakeholders to manage expectations.
  2. Accurately documenting all relevant information onto our system (Smartr365).
  3. Ensuring compliance with network standards in documentation handling.
  4. Progressing mortgage applications through regular liaison with lenders and providers.
  5. Providing top-notch customer service through phone and email interactions.
  6. Contributing to a well-organized filing system.
  7. Supporting the accounts department with timely case information updates.

We look for individuals with:

  • One year's experience in mortgage administration.
  • CeMAP certification beneficial but not mandatory.
  • Exceptional problem-solving and time management abilities.
  • Superior written and verbal communication skills.
  • A team-oriented mindset with a focus on delivering results.

Salary: £14,000 - £15,250 per year

Job Type: Part-time

Expected hours: 20 hours per week

Benefits:

  • Casual dress policy
  • Company pension scheme
  • Flexitime
  • Free parking
  • On-site parking
  • Referral programme
],

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