Contact Centre Expert

Job DescriptionWe are looking for an EE Contact Centre Agent to join our team in Belfast. As a key member of our contact centre, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.

About the Job:We are seeking an experienced ICT Unified Communications Specialist to join our team as a Lead ICT Telephony Unified Comms Analyst. This role involves leading telephony and unified communication projects, upgrades, and migrations, while establishing and maintaining strong working relationships with internal and external...

Join Our EE Contact Centre TeamWe are seeking a skilled EE Contact Centre Advisor to join our Billing Team in Belfast. As a key member of our team, you will work with customers to resolve account issues and provide exceptional service.Market Leading Pay: £23,504 (rising to £24,064 after 8 months)Range of Benefits: huge discounts on EE & BT products, online...

Job DescriptionAt Lloyds Banking Group Careers, we are seeking highly motivated and compassionate individuals to fill the role of Contact Centre Representative. This position involves interacting with customers through various channels, including phone, email, and social media.You will be responsible for resolving customer complaints and concerns, addressing...

Fujitsu Data Centre Support RoleWe are looking for a motivated individual to fill the position of Fujitsu Data Centre Support Expert, working closely with other Data Centre teams and Fujitsu Business units to safeguard customer services and maintain Data Centre installation standards.

Job Description: Destination ExpertBelfast Visitor Centre (Visit Belfast) is recruiting a Destination Expert to deliver exceptional customer service and promote our city's attractions. As a key member of our team, you will provide expert advice on tourist destinations, transportation, and local events.Key Responsibilities:Offer guidance on tourist hotspots...

Welcome to BelfastWe are a vibrant city with a rich history and culture, and we are looking for someone to help share that with the world. As a Fixed Term Travel Advisor, you will play a key role in promoting the best of Belfast and Northern Ireland, working from our iconic Welcome Centre and bustling Grand Central Station.About the JobThis is a fantastic...

Key ResponsibilitiesResolve incidents and service requests within agreed SLAs. Manage change and problem management processes. Lead telephony and unified communication projects, upgrades, and migrations. Establish strong relationships with internal and external customers. Create technical documentation and end-user guides. Learn new technologies and...

Job DescriptionWe're looking for a highly motivated and organised individual to join our Customer Service Billing team in Belfast. As a Billing Support Specialist, you will be responsible for working with customers to resolve account-related issues, using your strong communication and problem-solving skills to find solutions.You will work closely with...

Job Description: HCL are currently recruiting for a Team Leader to support contact center based in Belfast City Centre. The Customer Care Centre provides Inbound and Outbound support for banking operations. This includes contact from both Fixed and Mobile consumer base through both Telephony and Web based contact centre methods Ensure good integration with...

Job Description: HCL are currently recruiting for a Team Leader to support contact center based in Belfast City Centre. The Customer Care Centre provides Inbound and Outbound support for banking operations. This includes contact from both Fixed and Mobile consumer base through both Telephony and Web based contact centre methods Ensure good integration with...

Job Description Job Description: HCL are currently recruiting for a Team Leader to support contact center based in Belfast City Centre. The Customer Care Centre provides Inbound and Outbound support for banking operations. This includes contact from both Fixed and Mobile consumer base through both Telephony and Web based contact centre methods Ensure good...

Job Title: Part-Time Tourism Advisor at Visit BelfastWe are seeking an experienced Part-Time Tourism Advisor to join our team at Visit Belfast. The successful candidate will provide exceptional customer service and information about Belfast and Northern Ireland's tourist attractions, events, and experiences.The ideal candidate will have a passion for...

As a Medical Centre Administrator, you will play a vital role in supporting the smooth operation of our Medical Examination Centre in Belfast.Job Description:This is an office-based role, with occasional travel to other sites across Northern Ireland.You will be responsible for running daily operations in the Medical Examination Centre, meeting and greeting...

Brook Street Recruitment is recruiting a team leader on behalf of our call centre client Key Responsibilities Support and promote the delivery of a "one team" approach by living and acting as a role model for the company vision and values Create a positive culture within your team that delivers positive customer outcomes through strong levels of colleague...

Day Centre Support Workersrequired for the following locations; Suffolk Day Centre - West Belfast Mount Oriel Day Centre - South belfast Orchardville Day Centre - South Belfast Mica Drive Day Centre - West Belfast Edgcumbe Day Centre - East Belfast Everton Day Centre - North Belfast In this role you will be working as part of a team to support adults with...

Day Centre Support Workersrequired for the following locations; Suffolk Day Centre - West Belfast Mount Oriel Day Centre - South belfast Orchardville Day Centre - South Belfast Mica Drive Day Centre - West Belfast Edgcumbe Day Centre - East Belfast Everton Day Centre - North Belfast In this role you will be working as part of a team to support adults with...

Key Duties and Responsibilities: The key duties and major responsibilities of the Mobility Centre Administrator will include but not limited to: 2. Carry out calls handling inbound and outbound, follow up and maintain appropriate records of contacts and relevant statistics and reporting on behalf of mobility centre staff and manager. 3. Create, maintain and...

GLL are looking for customer service advisors to join our rapidly expanding team in Belfast.GLL customer service advisors go the extra mile and delighting customers, always striving for the highest level of first contact resolution and quality assurance.To succeed as a customer service advisor at GLL you will be a self-motivated, results driven individual...

Job Title: Innovation Centre CoordinatorOxford Innovation Space has multiple Innovation Centres across the UK, providing flexible office and laboratory space and business support services to companies. We're looking for a highly skilled and organised Innovation Centre Coordinator to join our team. As a key member of the Centre management team, you will play...