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Customer Service Representative

2 months ago


Haywards Heath, West Sussex, United Kingdom John Lewis Partnership Full time
Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Food Service Assistant. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience in our stores.

Key Responsibilities:
  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner.
  • Prepare and serve food and beverages to customers, ensuring that all products are presented in a visually appealing way.
  • Maintain a clean and organized store environment, including the food service area, to ensure a safe and healthy shopping experience for customers.
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience.
  • Participate in ongoing training and development to improve product knowledge and customer service skills.
Requirements:
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic math skills and accuracy in handling cash and operating a point-of-sale system.
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer:
  • A competitive hourly rate of £11.55.
  • A comprehensive training program to develop your skills and knowledge.
  • A supportive and collaborative work environment.
  • Opportunities for career advancement and professional growth.
Working with Us:

At the John Lewis Partnership, we value our employees and strive to create a positive and inclusive work environment. We believe that our employees are our greatest asset and are committed to supporting their development and well-being.