Customer Service Representative
4 weeks ago
Job Description
Counter Assistant – WHSmith
Contract Type: Permanent
Working hours: Hour Contract
As a Counter Assistant in one of our Post Office Stores, you'll provide exceptional customer service to connect people across miles and time, to organise travel money and documents, and to take care of bills and banking.
Key Responsibilities:
- Deliver exceptional customer service to all customers.
- Manage queues and ensure customers can access services quickly and simply.
- Meet high standards of governance and attention to detail.
- Be part of a team and support colleagues.
What We're Looking For:
- A passion for customers and delivering exceptional experiences.
- Confidence in communicating within the team.
- Motivation to achieve fantastic results and standards.
- Adaptability to meet company requirements and goals.
How We Reward Our Teams:
We know you'll work hard to make WHSmith a success, so as well as your salary, pension scheme, paid annual leave, and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories.
Our Employee Assistance Programme will support you with help and guidance for your wellbeing, whether physical, mental, or financial.
About Us:
WHSmith have been a part of the High Street for years, working hard to make customer and colleague journeys in life possible.
We're proud to be an inclusive employer, welcoming colleagues to be themselves with us.
Format of Business:
High Street Store
Shift Pattern:
Flexible - Not Including Nights
Position Type:
Permanent
Hours / Week:
Full Time / Part Time
Part Time
Salary Up To:
£
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