Customer Service Representative

7 days ago


Haywards Heath, West Sussex, United Kingdom WHSmith Full time

Job Overview

We are seeking a skilled Counter Assistant to join our team at WHSmith in Haywards Heath. As a Counter Assistant, you will provide exceptional customer service to our customers, ensuring they have a positive experience in our store.

Key Responsibilities

  • Deliver outstanding customer service to all customers, responding to their queries and resolving any issues promptly.
  • Manage queues efficiently, ensuring customers can access our services quickly and easily.
  • Meet high standards of governance and attention to detail, maintaining a clean and organized store environment.
  • Work collaboratively with colleagues to achieve team goals and objectives.

What We Offer

As a Counter Assistant at WHSmith, you will benefit from a competitive salary, pension scheme, paid annual leave, and employee discounts. You will also have the opportunity to develop your skills and knowledge, working in a dynamic and supportive team environment.

About Us

WHSmith is a leading retailer with a long history of providing excellent customer service. We are committed to creating a positive and inclusive work environment, where our colleagues feel valued and supported.



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