Customer Service Representative
6 days ago
We are seeking a highly organized and customer-focused Receptionist to join our team in Haywards Heath. As a Receptionist, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service, managing the reception area, and supporting the wider team.
Key Responsibilities:
- Manage the reception area, including answering phones, responding to emails, and greeting clients
- Provide exceptional customer service, responding to client inquiries and resolving issues in a professional and timely manner
- Support the wider team, including providing administrative assistance and maintaining accurate records
- Work collaboratively with the team to achieve business objectives and improve processes
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficient in Microsoft Office and other administrative software
- High school diploma or equivalent required; degree in business or related field preferred
What We Offer:
- A competitive salary of £25,000 per annum, with potential for increase with training
- Excellent benefits, including pension, 28 days annual leave, and additional leave
- A supportive and collaborative work environment
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