Sales Development Representative
1 week ago
We are seeking a highly motivated Sales Executive to join our team at Mploy Staffing Solutions. As a Sales Executive, you will be responsible for developing and maintaining relationships with shippers, both domestic and international, to drive business profitability and customer satisfaction.
Key Responsibilities:
- Identify sales opportunities and new potential customers through various channels, including sales platforms, door knocking, cold calling, and networking at trade shows.
- Screen customer needs, approach customers, and demonstrate software and company capabilities.
- Understand customer requirements and offer advice on suitable freight products, with a view to cross and up-sell, if appropriate.
- Manage customer objections and quotations/pricing.
- Closing deals by signing up and 'activating' customers.
- Earn customer loyalty via superb levels of customer care, while working closely with our Customer Care Team.
- Exceed agreed sales targets by successfully managing a sales 'pipeline'.
- Build and grow positive/efficient relationships with customers.
- Manage customer data in an efficient and compliant manner within our CRM system.
Requirements:
- Experience working in an in-house sales role within a major courier or experience selling services is highly desirable.
- Driven, consultative, and honest salesperson with excellent communication and interpersonal skills.
- Highly affable, enjoys working as part of a close-knit team, and doesn't mind working independently.
- System savvy and computer literate, with experience using MS Office Package (Word, Outlook, and Excel primarily) and CRM systems.
- Wants to learn and develop themselves, with a strong desire to succeed in a sales environment.
- Highly organized, hardworking, and able to work to deadline.
- Can multitask and prioritize their workload.
- Proactive, a 'people person,' and confident.
- Articulate communicator and an active listener.
- Has a UK driving license and own vehicle, with the ability to travel infrequently to sell or attend trade shows.
What We Offer:
- Annual salary of £25,000 to £35,000, dependant on levels of experience, salary expectations, and interview performance.
- 31 days of annual leave per year, including Bank Holidays.
- Commission scheme with a two-year term, offering 25% commission in year one and 20% commission in year two.
- Office-based Monday to Friday work, with a 37.5-hour per week contract and flexible working hours.
- Annual company-wide bonus paying up to £2,000, subject to company performance and pro-rata considerations.
- Company workplace pension scheme with 5%/3% Employee/Employer contributions.
- Opportunity to compete in franchise-wide sales competitions, with prizes including cruises.
- Private medical insurance, available after six months of service.
- Fun staff socials, quarterly.
- Highly commutable location with free onsite parking.
- Company-wide sales training opportunities, including annual sales conventions.
- Paid mileage at 45p to the mile.
- Casual dress code.
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