Sales and Customer Experience Representative

4 weeks ago


Weymouth, Dorset, United Kingdom Saltrock Full time

Role Overview

We are seeking a highly motivated and customer-focused Sales Advisor to join our Retail team at Saltrock. As a Sales Advisor, you will play a key role in delivering an exceptional customer experience, driving sales growth, and maintaining a high level of store presentation.

Key Responsibilities

  • Provide excellent customer service, responding to customer inquiries, and resolving any issues in a timely and professional manner.
  • Process sales transactions accurately and efficiently, maintaining a high level of cash handling and till operations.
  • Maintain a thorough knowledge of our products, including features, benefits, and stock availability, to provide customers with informed advice and recommendations.
  • Contribute to achieving sales targets by demonstrating a passion for the product and the brand, and by implementing effective sales strategies.
  • Support the Store Manager in maintaining a clean, safe, and welcoming store environment, adhering to health and safety standards.
  • Participate in visual merchandising activities, including product replenishment, stock rotation, and display maintenance.
  • Process deliveries and maintain accurate inventory records.

Requirements

  • A warm and friendly manner, with excellent communication and interpersonal skills.
  • A passion for selling and interacting with customers, with a strong desire to deliver exceptional customer experiences.
  • Competent at till operations and cash handling, with experience in retail preferred but not essential.
  • Able to work effectively as part of a team, with a flexible and adaptable approach to work.

What We Offer

  • A competitive salary and benefits package, including above-statutory holiday entitlement and uniform allowance.
  • Opportunities for career development and progression within the company.
  • A fun and dynamic work environment, with a focus on teamwork and collaboration.
  • 50% discount on all Saltrock products.

Reporting to:

Store Manager



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