Customer Experience Ambassador
2 weeks ago
Pets Corner UK is an award-winning family-run business seeking customer-focused, friendly individuals who are passionate about people and pets to join our Weymouth store.
We are the 'Home of Natural Pet Food' and the world's only carbon-neutral pet store. Dedicated to providing the best customer service and nutrition advice, we offer a unique opportunity to make a difference.
The role of Sales and Service Representative will include:
- Delivering exceptional customer service and going the extra mile for every customer
- Assessing customers' needs, recommending Pets Corner products and services
- Maintaining our high standards, ensuring products are fully stocked, well presented, and clean with a good shelf life
- Keeping up to date with pricing, promotions, and merchandising
Essential skills required for the role:
- A genuine interest in the Pets Corner vision, our products, and values
- A confident, positive, and helpful approach
- Strong customer focus, with a desire to get to know our customers and their pets, building strong relationships
- The ability to naturally engage with customers
- A thirst for continued training and development
- The drive and determination to work equally well as part of a busy team and under own initiative
Why choose Pets Corner UK? As a family business, we value our employees as individuals and provide a supportive environment for growth and development. Our extensive training and development plan, coupled with a competitive bonus scheme and generous holiday entitlement, make us an attractive employer.
Benefits of becoming a Sales and Service Representative with Pets Corner UK:
- The most extensive training and development plan in the industry, with over 900 training documents and dedicated Academy classroom sessions
- Bonus scheme for all team members
- Holiday entitlement of up to 28 days
- Staff discount of 35% on accessories, 25% on food, 20% in Dogwood Grooming Salons
- Tools, articles, and support for managing mental, physical, and emotional wellbeing
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