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Customer Service Ambassador

4 weeks ago


Weymouth, Dorset, United Kingdom whitbread Full time

As a Receptionist at Weymouth Seafront Premier Inn, you will be the friendly face of our hotel, using your customer service skills to welcome guests and make their stay with us unforgettable.

Key Responsibilities:

  • Provide exceptional customer service to guests, ensuring their needs are met and exceeded.
  • Manage the front desk, handling check-ins, check-outs, and room assignments.
  • Work closely with the housekeeping team to ensure rooms are perfect for our guests.
  • Process payments, handle guest complaints, and resolve issues in a professional manner.

What We Offer:

  • A competitive hourly rate, up to £ per hour.
  • A permanent contract, with guaranteed hours to plan your week around.
  • Training and support to help you succeed in your role.
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms and meals in all Whitbread Restaurants.
  • A company pension and save as you earn scheme.
  • Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
  • A complimentary Premier Inn breakfast for 2 when you join us.

About Us:

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.