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Customer Service Ambassador

4 weeks ago

Weymouth, Dorset, United Kingdom whitbread Full time

Customer Service Ambassador Role

We're currently recruiting for a Customer Service Ambassador to join our team at Weymouth Seafront Premier Inn. As the friendly face of our hotel, you'll use your passion for customer service to its full potential.

About the Role

As a Customer Service Ambassador, you'll be responsible for welcoming guests and providing exceptional customer service. You'll work closely with the housekeeping team to ensure rooms are perfect for our guests.

Key Responsibilities

  • Provide exceptional customer service to all guests
  • Work closely with the housekeeping team to ensure rooms are perfect
  • Use your passion for customer service to its full potential

What We Offer

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.

Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.

Contract Type

Permanent – we don't do zero hours contracts

Hours

16, 24 & 32 hours a week – guaranteed hours to plan your week around

Location

Weymouth Seafront Premier Inn

Why You'll Love It Here

  • Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
  • Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
  • Pension and saving schemes: Company pension and save as you earn scheme
  • Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
  • Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us