Front Desk Coordinator

6 days ago

Aberdeen, Aberdeen City, United Kingdom OCS Group Full time

About The Role

As a Front Desk Coordinator, you will serve as the primary point of contact for all visitors and staff to the building, providing a professional and welcoming first impression.

Location: Corporate Environment

Vacancy Type: Permanent Part-Time

Hours Per Week: 27.5

Monday to Friday, 07:00 to 12:30 and/or 12:30 to 18:00

You will work in a fast-paced and dynamic environment, ensuring exceptional customer satisfaction and care amongst clients and visitors alike.

Key Responsibilities:

  • Receive high-profile visitors and ensure efficient processing to minimize delays in meeting their host or attending their meeting.
  • Maintain a friendly and professional service with a strong emphasis on providing the highest levels of customer care.
  • Perform basic administrative tasks, including data entry and record-keeping.
  • Provide accurate and concise information to visitors in a timely and friendly manner.

Requirements:

  • Experience working in a similar role within a corporate environment.
  • A professional demeanor with excellent customer service skills.
  • Proficiency in Microsoft Office, including Outlook, Word, and Excel.
  • Enthusiasm, flexibility, and strong team-working skills.

What We Offer:

  • A comprehensive pension scheme to support your future.
  • Access to high-street discounts and exclusive employee benefits.
  • Opportunities for training and development, including apprenticeships and e-learning programs.
  • A recognition scheme to reward top performers.
  • Long Service Awards to recognize your dedication.
  • A cycle-to-work scheme to promote a healthy work-life balance.
  • Access to our Employee Assistance Program for 24/7 wellbeing support.

About The Company

OCS Group is a leading facilities management company providing a range of services, including cleaning, security, and technical services. With a turnover of £1.5bn, we operate across the UK and Ireland, supporting local communities and delivering innovative services to the private and public sectors.

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