Parking Enforcement Administrator
1 month ago
About the Role
The Civil Parking Enforcement Service is seeking a highly organized and detail-oriented individual to join their team as a Parking Enforcement Administrator. The successful candidate will provide administrative support to the Parking & Moving Traffic Offences Officers in the processing of Penalty Charge Notices (PCNs), including debt recovery and administration of blue badges and resident parking permits.
Key Responsibilities
- Process PCNs and associated paperwork
- Assist with debt recovery and customer queries
- Administer blue badges and resident parking permits
Requirements
- Excellent communication and customer service skills
- Ability to work accurately and efficiently in a fast-paced environment
- Confident IT user with experience of administrative software
About Us
The Civil Parking Enforcement Service is part of Cardiff County Council and plays a crucial role in maintaining the city's parking infrastructure. We are committed to providing excellent customer service and ensuring that our services are fair and reasonable.
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