Parking Enforcement Administrator

1 month ago


Cardiff, Cardiff, United Kingdom Cardiff County Council Full time

About the Role

The Civil Parking Enforcement Service is seeking a highly organized and detail-oriented individual to join their team as a Parking Enforcement Administrator. The successful candidate will provide administrative support to the Parking & Moving Traffic Offences Officers in the processing of Penalty Charge Notices (PCNs), including debt recovery and administration of blue badges and resident parking permits.

Key Responsibilities

  • Process PCNs and associated paperwork
  • Assist with debt recovery and customer queries
  • Administer blue badges and resident parking permits

Requirements

  • Excellent communication and customer service skills
  • Ability to work accurately and efficiently in a fast-paced environment
  • Confident IT user with experience of administrative software

About Us

The Civil Parking Enforcement Service is part of Cardiff County Council and plays a crucial role in maintaining the city's parking infrastructure. We are committed to providing excellent customer service and ensuring that our services are fair and reasonable.


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